We are sorry

Unfortunately it’s no longer possible to sign up to or access the JumpStory platform.

JumpStory was launched in 2019 with the ambition of challenging the cliches in the stock-photo industry. JumpStory wanted to change the status quo by providing the users with more authentic photos without the use of filters and supermodels. Thus establishing an alternative to platforms like Shutterstock, Getty Images etc.

However, despite this important ambition, we’ve never reached break-even as a company, and JumpStory ApS has therefore had to enter into bankruptcy following from a court ruling by the Bankruptcy Court of Aarhus (Denmark) on the 26th of June 2024.

Attorney-at-law Per Hald from ‘Advokatfirmaet Hald’ was appointed as the trustee of the estate by the Court. For inquiries about the estate, please contact the trustee, attorney-at-law Per Hald by ph@hald-office.dk or phone-number +45 4028 8895.

If you wish to submit a claim in the estate, please contact attorney-at-law Christian Aispur through ca@hald-office.dk

FAQ

Welcome to the JumpStory Help Center

Please feel free to contact us if you cannot find the answers you are looking for on this page.

Frequently Asked Questions

What is JumpStory?

JumpStory is the only platform in the world, where AI is helping you search and find / generate relatable and relevant images for your next newsletter, website, blog post, social media story, poster, etc.

We also provide you with our EVERYDAY AI-tool, where you can turn your text into images in seconds. You can create photos, illustrations, icons, 3D and much more. EVERYDAY is the world’s simplest AI image-generator. Absolutely no prompting or technical skills needed.

In addition to the search for original photos and the AI image-generator, we also provide you with smart design tools that allow you to automatically remove the background on photos; edit images; archive and store your favorite ones etc.

How many images can I download?

As many as you want!

As a JumpStory user, you can do an unlimited amount of searches for and download of photos, videos, illustrations & icons.

There is also no limit on the number of images that you can generate / create using our EVERYDAY AI image-generator. You can use these for all commercial purposes.

Is it easy to cancel my JumpStory subscription?

Of course! Once you’ve created an account, and you do not wish to continue, you can click on “Terminate Subscription” in the top-menu and follow the guidelines from there.

Do you also have a photo editor?

Yes, absolutely! We have both a photo editor AND a smart tool to remove image backgrounds in a matter of seconds. This is all included in the price.

How do I apply a discount code?

We made a short video that explains how to add your discount code. Feel free to contact our team if you have more questions.

Are the prices excluding VAT?

Yes. All prices on JumpStory are excluding VAT.

I work at an agency. Can we use the visuals for our clients as well?

Yes, you absolutely can! If you need more than one login, simply e-mail us.

Can I use the content I find on JumpStory for any purpose?

The images found through JumpStory can be used for commercial and non-commercial purposes, as long as you follow our Business Terms & Conditions.

Our plans come with global insurance on all images found using JumpStory’s search engine – making it worry-free to use images found using our search engine.

The only limitation is that you can’t use images from JumpStory to train AI-generators or to sell on AI / stock photo websites.

How is JumpStory different from Midjourney and DALLE?

Our AI-image generator EVERYDAY is much simpler and faster to use than the other solutions on the market.

Also it’s trained using our own library and data – all 100% legal images with licenses such as Public Domain and CC0.

Looking for something else?

Simply use the contact form below. We will get back to you within 24 hours, during our opening hours.

There are hundreds of millions of free images on the internet. Today you can use Google Images or free image platforms to find this content, but the challenge for many small companies and entrepreneurs is that searching through all this content is both very time-consuming and confusing. It’s hard to figure out, whether the visual content can actually be used for editorial and commercial purposes or not.

JumpStory makes it super simple to find the most relevant visual content through our advanced search engine and AI technology. We’re never charging you to download any content, but you’re paying a small monthly subscription fee to use our smart search engine and get access to our many other clever tools such as background removal, image editing, personal search assistant, global insurance and much more.

We wanted to go an extra mile for you, so in addition to sourcing images only from quality partners, we’ve also included a global insurance for users in our Pro and Teams plans.

Of course!  At JumpStory we believe it should be just a simple to cancel a subscription, as it is to create one. Therefore, simply login to the platform and go to your account settings. We even notify you when your trial is about to end.

Yes. All prices on JumpStory are excluding VAT.

Our Pro and Teams plans let you share your JumpStory account with additional users.

Do you need additional accounts? No problem! Simply e-mail us about your needs and we will get back to you with preferred pricing. ❤️

The images found through JumpStory can be used for commercial and non-commercial purposes, as long as you follow our Business Terms & Conditions.

On top of that, our Pro and Teams plans come with a global insurance on all images found using JumpStory’s search engine – making it worry free to use images found using our search engine.

As many as you want! As a JumpStory user you can do an unlimited amount of searches for photos, videos, illustrations, icons and JumpStories.

Yes, absolutely! 🤩 We have both a photo editor AND a smart tool to remove image backgrounds in a matter of seconds. This is all included in the price, once you have signed up for JumpStory, based on the plan you’ve chosen.

No, we don’t sell images individually. We’re a search platform giving you access to millions of authentic photos, videos, etc. and powerful features.

We offer a subscription access to our platform, where searching for images is just a part of what you get as a user. A JumpStory subscription also includes access to our photo editing tools, automatic background removal, text-match features, personal search assistant and much more, based on the plan you’ve chosen.

JumpStory has a very unique PA-service. Basically, if you can’t find, what you’re searching for, we will find it for you! 🤩

We are – as far as we know – the only company in the world to offer this feature, so you will never end up disappointed because you were not been able to find what you were looking for.

You will always receive the visuals from us within 24 hours, during our opening times. ❤️

At this moment the Personal Assistant service is not available during the trial period.

Yes, you absolutely can! 🤗 If you need more than one login, simply e-mail us, and we will come up with a preferred price for multiple accounts.

Simply email us to support@jumpstory.com, and our customer success team will get back to you within 24 hours, during our opening times.

Frequently Asked Questions

JumpStory is the only platform in the world, where AI is helping you search and find authentic and high-performing visuals for your next newsletter, website, blogpost, social media story, poster etc.

By using images found through JumpStory, you get up to 80% better results than with traditional stock photos. The results include images that look more natural & authentic than traditional stock photos. We even provide you with smart additional design tools that allow you to automatically remove the background; match texts with images using AI; image editing; image archive and much more!

We are aware that some stock photo websites allow users to search before signing up, but JumpStory is not just another stock photo website, we’re a unique search platform with curated authentic visuals, powerful AI features, text-match, editing tools and so much more.

We suggest that you simply start a free 7-day trial period and see for yourself! 🤗

JumpStory’s search engine allows you to search among millions of photos, videos, illustrations and icons – all with an international standard license available for broad use. You can search within a multitude of genres, and you will only find authentic and high-performing visual content.

The images found through JumpStory can be used for commercial and non-commercial purposes, as long as you follow our Business Terms & Conditions.

On top of that, our Pro and Teams plans come with a global insurance on all images found using JumpStory’s search engine – making it worry free to use images found using our search engine.

There are hundreds of millions of free images on the internet. Today you can use Google Images or free image platforms to find this content, but the challenge for many small companies and entrepreneurs is that searching through all this content is both very time-consuming and confusing. It’s hard to figure out, whether the visual content can actually be used for editorial and commercial purposes or not.

JumpStory makes it super simple to find the most relevant visual content through our advanced search engine and AI technology. We’re never charging you to download any content, but you’re paying a small monthly subscription fee to use our smart search engine and get access to our many other clever tools such as background removal, image editing, personal search assistant, global insurance and much more.

We wanted to go an extra mile for you, so in addition to sourcing images only from quality partners, we’ve also included a global insurance for users in our Pro and Teams plans.

As many as you want! As a JumpStory user you can do an unlimited amount of searches for photos, videos, illustrations, icons and JumpStories.

No, we don’t sell images individually. We’re a search platform giving you access to millions of authentic photos, videos, etc. and powerful features.

We offer a subscription access to our platform, where searching for images is just a part of what you get as a user. A JumpStory subscription also includes access to our photo editing tools, automatic background removal, text-match features, personal search assistant and much more, based on the plan you’ve chosen.

Our Pro and Teams plans let you share your JumpStory account with additional users.

Do you need additional accounts? No problem! Simply e-mail us about your needs and we will get back to you with preferred pricing. ❤️

JumpStory has a very unique PA-service. Basically, if you can’t find, what you’re searching for, we will find it for you! 🤩

We are – as far as we know – the only company in the world to offer this feature, so you will never end up disappointed because you were not been able to find what you were looking for.

You will always receive the visuals from us within 24 hours, during our opening times. ❤️

Yes, absolutely! 🤩 We have both a photo editor AND a smart tool to remove image backgrounds in a matter of seconds. This is all included in the price, once you have signed up for JumpStory, based on the plan you’ve chosen.

Yes, you absolutely can! 🤗 If you need more than one login, simply e-mail us, and we will come up with a preferred price for multiple accounts.

At JumpStory we believe it should be just a simple to cancel a subscription, as it is to create one. Therefore, simply login to the platform and go to your account settings.

Simply use the contact form below and our team will get back to you within 24 hours, during our opening times.

We made a short video that explains how to add your discount code.