Privacy policy

Effective date: 3rd of March 2020

Thank you for using Jumpstory (hereinafter “we” or “us”). We know that you care how your personal information is treated and your privacy is our priority. We aim to be as transparent as possible about the ways we use the personal information you provide us with on www.jumpstory.com (hereinafter the “Website”), so we’ve created this Privacy Policy (the “Policy”), which focuses on how we collect and use personal information about you.


1. Personal information
Personal information is any information relating to you that can be used to identify you, and we are the data controller for such processing. When you use our Website, we collect and use such information. That happens when you:

  • contact us via our online form, e-mail or phone
  • subscribe to our newsletter
  • visit our social media pages, or;
  • via cookies.


1.1 Processing personal information
We process your information in various ways and for different purposes. Below you can read more about how your personal information is processed.


1.1.1 Contact us via our Website, phone or e-mail

Purpose
When you contact us via our contact form on our Website or via e-mail, we collect and process personal information with the purpose of returning your contact.

Legal basis for processing
The legal basis on which we process your personal information is our legitimate interest. Our legitimate interest is considered under the fact that you have submitted the information yourself in order to be contacted, and that the processing does not infringe the fundamental rights and freedoms.

Types of personal information
We will collect name, e-mail address and other personal information, that you provide us with.

Period of storage
We will retain your personal information no longer than 12 months after the latest processing unless the information is required with regards to the processing activities.


1.1.2 Subscribe to our newsletter

Purpose
When you sign up for our newsletter, we will collect and process personal information with the purpose of providing our newsletter.

Legal basis for processing
The legal basis for processing is that it is necessary for the performance of the contract between you and us, so we can deliver our newsletter to you.
Furthermore, you can unsubscribe by following the unsubscribe link at the bottom of our newsletter. Your unsubscribing does not affect the legality of the emails with newsletters sent prior to your unsubscribing.

Types of personal information
We collect your name and e-mail address, which you provide us with.

Period of storage
Your personal information is stored as long as you subscribe to our newsletter.


1.1.3 Visit our social media pages

Purpose
When you visit us on our social media pages (e.g. Facebook, Instagram, LinkedIn), we collect and process personal information with the purpose of marketing towards potential customers, replying to inquiries and other related purposes.

Legal basis for processing
The legal basis on which we process your personal information is our legitimate interest considered under the fact, that you have visited our social media pages, and that the processing does not infringe the fundamental rights and freedoms.

Types of personal information
We will collect name, e-mail address and other personal information related to your user profile that you provide us with.

Period of storage
We will retain your personal information as long as your action on our social media pages exists.


1.1.4 Cookies
A cookie is a small text file stored on your computer, tablet, mobile or similar, for the purpose of recognizing your device if you visit our website again (such as login, language, font size and other settings). This makes it possible to customize the Website to your browser. A cookie may contain text, numbers or e.g. a date, but generally there are no personal data in a cookie. It is not a program and thus cannot contain a virus.
You can modify your browser, so cookies are not stored on your computer, tablet, mobile etc. See instructions here: http://minecookies.org/cookiehandtering

Be aware, however, that without cookies, you may not be able to use all the functions of our website.

Purpose
When you visit our Website, and if you accept cookies via our Website, we collect information about you that allows us to identify your device. The information is used to customize and improve our content on the Website, so we can analyze the use of our Website, provide you with the best possible experience and target our communication to you. If you choose not to accept cookies at all you may not be able to use all the functions of our Website.

Legal basis for processing
The legal basis on which we process your personal information is our legitimate interest considered under the fact, that we can provide you with the best possible experience and target our communication to you, and that the processing does not infringe the fundamental rights and freedoms.
If you have consented to the use of third-party cookies, then such disclosure of information about you to the third-party, will be based on this.
Types of personal information
A cookie may contain text, numbers or e.g. a date, but generally there are no personal data in a cookie.

Disclosure
If you have consented to the use of our third-party cookies, that enable to derive personal information about you, your information will be disclosed with such third-party. The Website uses e.g. third-party from Google’s statistical and marketing services and Facebook for marketing purposes. You can read more about Google’s privacy practices in Google’s privacy policy and your options for managing your privacy settings on Google’s website, www.google.com. You can read more about Facebook’s privacy practices in Facebook’s privacy and security information and your options for managing your privacy settings on Facebook’s website, www.facebook.com.

Transfer to non-EU / EEA countries
If you have consented to the use of third-party cookies, that enable to derive personal information about you, then information about you may be disclosed to the third party based on this. Where applicable, Google and Facebook – depending on your privacy settings with these services – may, based on cookies set by these services through our Website, collect and store your data (e.g. IP address and cookie data) on foreign servers outside the EU/EEA. Google and Facebook are both certified under Privacy Shield.

Period of storage
Most Internet browsers allow you to delete cookies, block them, or warn you and ask for your acceptance before a cookie is stored. Depending on which browser you use, its settings and help features provide information on how to set your browser to process cookies. Instructions for deleting cookies for the most used browsers can be found here:
• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Opera
• Safari
• Flash cookies


2 Storage
We keep your Personal Information only so long as we need it fulfill the purposes described in this Policy. When we no longer need to use your personal information and there is no need for us to keep it, we will either remove it from our systems or anonymize it so that you cannot be identified.


3 Security
We have adopted reasonable technical, administrative and physical security measures to help protect against unauthorized access, use or disclosure of the information we collect or store. The information is accessible only to trusted employees.


4 Disclosure
Besides otherwise described in this Policy under section 1, we may disclose personal information that we collect or that you provide to trusted third-party services in order to fulfill the purposes in 1.1.1 – 1.1.4. This includes contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.


5 Information about Children
Our Website is not designed for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our Website.

If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@jumpstory.com.


6 Changes to our policy
We may occasionally update this Policy. If we do, we will change the date of “last updated” at the top of the page. In the event of significant changes, we will notify you in the form of a visible notice on the Website.


7 Your rights
You can always request information and insight into what information, we have collected from you. In addition, you have the right to have incorrect information corrected, and to some extent to limit processing and to delete your personal information.


8 Questions or concerns
Since we know you care about how your personal information is used you are free to email us directly at support@jumpstory.com with any complaints, questions and/or suggestions to our Policy. We will do our best to reply to your questions and resolve your concerns.
You can also lodge a complaint to the supervisory authority in the country where you have your residence.