Business terms and conditions


1.1 Dear customer. The following business terms and conditions (‘Terms’) applies between the legal entity that you present (‘you’, ’your’), and JumpStory ApS, a private limited company registered under company number (CVR) 39622068 with its address at Axel Gruhns Vej 2B, 8270 Hojbjerg, Denmark (‘JumpStory’, ‘we’, ‘our’).

1.1.1 The Terms apply to your purchase, access and use of our service, made available by us at (‘the Website’). The Terms form a legal agreement between you and us and describe together with our data policy, the terms, conditions, rights and responsibilities for any content, that apply when you purchase and use the service on our Website.

1.2 By accepting the Terms, you agree to abide by and be bound by the Terms. The Terms govern your subscription, access and use of our service, and we encourage you to read them carefully. If you are accepting the Terms on behalf of a company or other legal entity, you present and warrant that you have full authority to bind that company or legal entity.

1.3 We may change the Terms at any time, taking effect for any future purchases, including automatic renewals. In the case of significant changes, you will receive notice via the email address you used to create your user account. In the case of significant changes, the agreement may be terminated with 14 days’ notice, effective from the date the changes take effect. The changes are deemed to have been approved by you if you continue to use our service after the new terms have entered into force

1.4 Your use of our service is subject to the terms that apply at the time of use.


2.1 We make a visual universe available to you via our digital platform, within which you can find and download millions of images, illustrations and more (“Content”).

2.1.1 The Service shows Content from third-party services (‘sources’) where Content is CC0. This means that you, as a general rule, freely can reproduce, distribute, and use the Content for commercial and non-commercial purposes. Read more in clause 4.

2.2 The Service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.


3.1 To access the Service, you must choose a subscription and create a user on the Website. You may only create a user if you hold a valid company registration number. Read more about group licenses in clause 5.

3.2 When you subscribe to our Service, you will be asked to create a user by entering your company details and a contact person. You are responsible for ensuring that the information entered is correct.

3.2.1 If your information changes after you register, you must immediately log in to your user account on the Website and update the information, so that we do not have inaccurate information on file about you.

3.3 You must also choose a password, to be used when you log in to the Website to use the Service. The password you choose is personal and must not be disclosed to others. You have a duty to ensure that the password is not revealed to third parties. Should this happen, you are obligated to notify JumpStory. We may change the password if we believe there is a risk that the account has been compromised or is being used in violation of our Terms. You can also change your password when you are logged in.


4.1 All Content on the Service is marked as licensed under the terms of CC0 by users on the source. CC0 is a license where the users/creators have decided to waive all their copyright and related rights in their works to the fullest extent allowed by law.  In addition to this, JumpStory has taken out professional insurance at QBE.



5.1 You can purchase a subscription to a group license where you can obtain as many logins as you wish and allow an unlimited number of users to access our Service. The group license belongs to one legal entity.

5.2 The holder of a group license must appoint an administrator who shall create all users and provide them with passwords.

5.3 If you want a group license to the Service, please send an e-mail to


6.1 Your subscription to the Service can start with a free trial, which gives you the opportunity to try out the Service at no charge. The trial period only offered to users on a monthly subscription.

6.2 To start the trial period, you must set up your user, cf. section 3, and choose your payment method. We ask for a payment method to ensure that you do not experience any interruption to the Service if you wish to continue using the Service after the end of the trial period.

6.3 The trial period is intended as a way to allow you to see the service ‘from the inside’ and try out parts of the Service free of charge, before you start paying for your subscription.

6.4 The trial period may be terminated after the first two days (where the account is locked) at any time with one day’s notice. After the trial period expires, your subscription will automatically continue unless you actively terminate it. Log in to your account and use the link to notify JumpStory that you wish to terminate the agreement. You can continue to use the Service after you terminate your subscription, for the remainder of the trial period.

6.5 It is our intention to only offer you the free trial period once. If you have already made use of the free trial period, you will not be permitted to have another free trial for 24 months from the date the free trial period expires.


7.1 Our prices depend on your subscription period and can be found here. Prices are quoted in US Dollars.

7.2 The term may be monthly or annual, as described and your subscription begins upon payment of a first installment of subscription fees. The subscription renews monthly or annually as applicable upon the payment of automatically recurring subscription fees. Monthly or annual fees are charged every month, in advance, on the same day of the month that the subscription began (for example, if a monthly subscription began on the 29th, 30th, or 31st day of a month, then membership will renew on the last day of any month that doesn’t have that many days).

7.3 Payment is made with the means of payment methods stated on our Website. Payments for the subscription are charged every month, in advance.

7.4 We use a secure payment server that ensures, that no unauthorized persons have access to your payment information.

7.5 You are responsible for updating your payment information if your payment card is blocked or expires. You can do this when you are logged in to the Website, or by contacting If we are unable to charge the payment to your payment card, an invoice for your subscription will be sent to your email address.


8.1 All prices/fees are subject to revisions. Price increases will be notified one (1) month in advance and will take effect from the next invoice period. You can therefore terminate your subscription, giving the required notice and coinciding with the end of your current payment period, before the price increase takes effect.


9.1 You can terminate your subscription at one day’s notice. You terminate your subscription by logging onto the Service at our Website.

9.2 Failure to pay for your subscription, for example by deleting your payment information, will not be seen as termination and does not relieve you of the obligation to pay.


10.1 We want the Service to be accessible to as many people as possible, and therefore make the most of the fact that the primary features are always available with the most widely used operating systems and Internet browsers. As far as possible, we endeavor to make the Service available all year, seven (7) days a week. However, there may be operational disruptions due to technical conditions.

10.2 We therefore cannot guarantee that the Service will always be free of errors or interruptions. If errors or omissions are found or interrupted in the Service, we have the right to remedy them without any breach of these Terms. We also have the right, within reasonable limits, to close the Service, e.g. to perform upgrades and maintenance.


11.1 We develop and maintain the Service on an ongoing basis.

11.2 Development of new functionality, including integrations, shall not be part of the maintenance, but we may, upon payment, choose to make new functionality/integrations available as part of the Service.


12.1 Where an amount due for payment has not been paid, or where we have a reasonable suspicion that you are misusing the Service, in violation of our core values, to disseminate pornographic, hateful, racist or extreme religious material, we have the right to suspend your access to the Service – without your prior consent. We will notify you as soon as possible after your access has been suspended. The suspension will cease when all overdue amounts have been paid/there is no longer a reasonable suspicion of misuse.

12.2 In the case of a material breach of these Terms, we are further entitled to cancel the subscription. Cancellation as above does not relieve you of your payment obligation towards us, and you will not be entitled in such cases to a refund of any payments already paid.


13.1 In continuation of what is mentioned in clause 4, we advise you to – when using the Content for commercial use – not insinuate that the brand/trademark is endorsing or are a part of the thing that you are advertising.


14.1 You may not use Content in a pornographic, defamatory or other unlawful manner.

14.2 If you use Content that features models or property in connection with a subject that would be unflattering or unduly controversial to a reasonable person (for example, sexually transmitted diseases), you must indicate; (1) that the content is being used for illustrative purposes only, and (2) any person depicted in the Content is a model.

14.3 You may not falsely represent that you are the original creator of a work that is made up largely of Content. For instance, you cannot create a painting based solely on licensed Content and claim that you are the author.

14.4 You may not use Content where trademarks, logos, brands or works of art appear. If you download photos with any of these depicted in them, you may need the permission of the brand owner of the brand or work of authorship or individual depending on how you use the photo.

14.5 To the maximum extent permitted by applicable law, we will not be liable to you for any indirect, incidental, special, conswquential, or punitive damages arising out of or relating to your access to or use (or inability to use) the Service or any content of the Service, whether based on warranty, contract, tort, negligence, statute or other legal theory, whether or not we have been informed of the possibility of the damages.


15.1 When you create a user, you will be asked to provide personal information about the person, who shall act as a contact between the legal entity and Jumpstory. We are responsible for the collection and processing of such personal information.

15.2 The legal entity is committed to ensuring that persons registered as a contact person are made aware of the information contained in this Privacy Policy.

15.3 We only process your personal information in order to manage our business relationship, including communicating with the company, you present.

15.4 The personal information includes your name and e-mail address and will be collected directly from you or your employer.

15.5 The legal basis for our processing of your personal information is our legitimate interest in being able to fulfill our agreement with the legal entity, you present (Article 6(1)(f) of the General Personal Data Regulation) and being able to invoice the legal entity (Article 6(1)(c) of the General Personal Data Regulation).

15.6 We have established and maintain appropriate organizational and technical measures so that your personal information is not accidentally or unlawfully deleted, impaired or lost, nor does it come to the attention of any unauthorized person or is otherwise abused or used in violation of the Personal Data Regulation.

15.7 We will only disclose personal information internally or to external stakeholders if necessary, to fulfill our agreement with the legal entity, you present.

15.8 The personal information is kept for as long as necessary for the purposes mentioned in clause 15.3. This means that, as a rule, we keep personal information for as long as the legal entity, you present, has an active account with us and for up to 12 months after.

15.9 Personal information contained in accounting material is stored in accordance with the rules of the Accounting Act and is deleted 5 years after registration, from the end of the financial year.

You have the right at any time to:

  • to disclose what personal information we have collected and which we store and process about you and to receive a copy of it.
  • require correction, objection or restricted processing of your personal data.

If you wish to complain about our processing of your personal information, you can lodge a complaint to the supervisory authority in the country where you have your residence.


16.1 Subject to the limitations set out in these Terms, we are liable for damages in accordance with the general rules of Danish law.

16.2 To the maximum extent permitted by applicable law, we will not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your access to or use (or inability to use) the Service or any Content of the Service, whether based on warranty, contract, tort, negligence, statute or other legal theory, whether or not we have been informed of the possibility of the damages.

16.3 Unless there is gross negligence or continuation on our part, however, we are never liable for any financial consequential loss, operating loss, lack of savings, lost profits, goodwill, image, data loss or indirect loss.

16.4 In any case, our obligation to pay compensation is limited to your payments for the Service in the preceding 12 months.


17.1 These Terms shall be governed by, and exclusively construed in accordance with Danish law without regard to its conflict of laws principles. Any dispute shall be brought before the City Court of Aarhus (in Danish; Retten i Århus), Denmark in the first instance.


18.1 If you have any questions or complaints, we would be very interested to hear them. You are therefore very welcome to write to us at


19.1 If any content found using our Service infringes the rights of a third party, it will be taken down immediately upon receiving a request to do so. Please contact us on in these matters.

This version was last revised on the 24th of June 2020.

More simply put:
Always follow these terms & conditions.

More simply put:
We offer access to a visual universe.

More simply put:
You need a user account to use JumpStory.

More simply put:
We use the CC0 license for all of our images.

More simply put:
Contact us if you need multiple users.

More simply put:
You can try out the service for 14 days for free.

More simply put:
We are a subscription service.

More simply put:
If prices change, we will let you know.

More simply put:
It’s super easy to cancel your subscription.

More simply put:
The service works 99,9% of the time.

More simply put:
We keep improving the service every week.

More simply put:
We don’t want to work with unethical companies.

More simply put:
Tell the truth when you’re using our images.

More simply put:
We have a few restrictions on using our images.

More simply put:
We take your personal data seriously.

More simply put:
We follow the general rules of Danish law.

More simply put:
We never tried this, but it needs to be there.

More simply put:
We always listen to your important feedback.

More simply put:
We are always here to help.